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Frequently Asked Questions

Welcome to our FAQ Page

Keyboard Questions

No. All of our keyboards come with a basic black cable. But, if you want to add some color to your setup, or have a better looking cable, our Aviator Cables are VERY Popular!

Yes. You can download our RGB software here: KRAKEN SOFTWARE 

Yes. Our keyboards can be used on Xbox, Playstation, and MAC computers.

Keycap Questions

No. Purchasing a keycap set only gives you keycaps. You can put these onto a keyboard you already have, or buy our keyboard as well, to use them on.

All of our keycap sets give you 104 keycaps. It does not matter if you have a 60% keyboard, or a full size keyboard, our keycap sets will work for you :)

Yes. All of our keycap sets are Doubleshot PBT, backlit keycaps, so your RGB can shine through the letters, symbols and numbers.

Our keycaps fit MOST keyboards on the market. If your keycap is standard layout, and uses cherry or cherry equivalent switches such as Kailh, Outemu, Gateron, our keycaps will work on your keyboard.

For example Kraken Keycaps work with: Kraken Pro 60, Razer Hunstman Mini, Ducky One 2 mini, Anne Pro 2, Apex PRO, HyperX Alloy FPS, Matrix Elite, and many other popular gaming keyboards.

Our keycaps DO NOT work with Romer G Swtiches,found in the Logitech G PRO keyboard.


The only countries we do not ship to are North Korea, South Korea, and Russia.

Shipping cost is different for each country. To find out how much your shipping costs is, add the items to your cart, and go to checkout. Once you enter in your shipping info, it will tell you the shipping cost.

Once you place your order, we ship your items within 24 hours. Domestic orders (In the United States) take 1-3 days to arrive. International orders take 4-7 days on average to arrive.

The customer is responsible for any customs duties / import fees of the order.

We only mark orders as shipped, once they have been packaged, and left our facility. Sometimes, the postal carriers do not scan packages during transit, so your tracking may display "Confirmed" or "Accepted". Please be patient, and wait for the shipping company to update tracking.